Skip to main content
Waters

Acquisition starts, but MassLynx does not inject LCMS sample - WKB1384

Article number: 1384

SYMPTOMS

  • Sample is not injected
  • Mass spectrometer goes straight to acquisition instead of waiting for inject start
  • Sample list needs to be aborted to get first line of sample list to stop running

ENVIRONMENT

  • MassLynx

CAUSE

  • The events/triggering standard configuration is not working correctly.

FIX or WORKAROUND

  1. Go to Inlet Editor > Tools > Instrument Configuration > Events & Triggering.
  2. Change the normal configuration of the events/triggering setting from event in 1 to event in 2.events n triggering.PNG
  3. Alternatively, change the Trigger options (can be "Trigger by Software" or "Trigger by Contact Closure", depending on the instrument).

ADDITIONAL INFORMATION

 

id1384, MLYNX, MLYNXV41, SUPMM

Not able to find a solution? Click here to request help.