When MassLynx is started, "Problem with shortcut, Fatal Error during Installation" message appears - WKB109874
Article number: 109874
SYMPTOMS
- When MassLynx is launched, a message appears: "Problem with Shortcut; Fatal Error during Installation"
ENVIRONMENT
- MassLynx
- Windows 10
CAUSE
Java 3D and Java 2 RTE Standard Edition were upgraded.
FIX or WORKAROUND
- Close MassLynx.
- Uninstall the Java 3D and Java 2 Runtime Environment software.
- Reinstall the Java 3D and Java 3 Runtime Environment from the relevant MassLynx SCN disk.
- Reboot the workstation.
- Ensure that MassLynx now opens correctly.
ADDITIONAL INFORMATION
id109874, MLYNX, MLYNXV41, SUPMM