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Audit Trails - Empower Message Center - Tip374

Article number: 284005

OBJECTIVE or GOAL

A View into the Empower Message Center

ENVIRONMENT

  • Empower
  • Empower Tip od the Week #374

PROCEDURE

Empower Message Center is technically not an Audit Trail and provides information about the Empower system, but you must perform a periodic review of this because it contains important information such as instrument and processing errors.

STEP 1
When a User logs into Empower, the Message Center automatically launches and is accessed by clicking the icon. This icon appears in the main windows of Empower such as Configuration Manager, Project, Run Samples, Review, and Preview (figure 1).
Figure_1.png

STEP 2
In this figure, Lab Manager George logs into Empower and clicks the Message Center icon. The Message Center is divided into five areas, ‘All Messages’ is the default view for George. This table displays fields that include the Type & Category of the messages, the Date & Time stamp, the User, and the Project (figure 2).
Figure_2.png

STEP 3
Scrolling to the right in the table, we can see the details of the messages (figure 3).
Figure_3.png

STEP 4
To view the Message Center in this way you need to have the privilege titled, “View Message Center for All Users” which George has with his User Type (figure 4).
Figure_4.png

STEP 5
In this figure, Chemist Sally logs into Empower, however, she does not have this privilege associated with her User Type. Therefore, she only has access to her own messages (figure 5).
Figure_5.png

STEP 6
The Type of message is as follows:

  • Inform – informational such as a project from an older version of Empower was restored into a newer version.
  • Warning – not serious such as the syntax in a custom field is incorrect.
  • Error – serious such as an unsuccessful login attempt to Empower.

On the Search Messages tab, you can create a View Filter within the Message Center to look for certain types of messages (figure 6).
Figure_6.png

STEP 7
In this example, we see Error messages (figure 7). 
Figure_7.png

STEP 8
Messages fit into one of the following categories:

  • General – changes to system objects such as project version updates
  • Archive – regarding Auto Archive
  • Instrument – instrument failures
  • Security – login attempts and project integrity issues
  • Processing – missing options or a processing error
  • Email – messages can be emailed to a User(s), to be discussed in the next Empower Tip of the Week

On the Search Messages tab, you can create a View Filter within the Message Center to look for messages that fit in a certain category (figure 8).
Figure_8.png

STEP 9
In this example we see instrument messages and, in this case, aborted runs (figure 9).
Figure_9.png

ADDITIONAL INFORMATION

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