Skip to main content
Waters

"Unable to load LC Instrument method in report" message in report method - WKB99882

Article number: 99882

SYMPTOMS

  • "Unable to load LC Instrument method in report" message in report method
  • The instrument method is completely blank, with no module or parameter information
  • Changed flow rate and used File > Save As; the original method looks good, but after changing the flow rate, the new instrument method is empty

ENVIRONMENT

  • Agilent Instrument Control Framework v2.2
  • Empower 3 Enterprise FR1 and below

CAUSE

Unknown

FIX or WORKAROUND

Create a new instrument method instead of using File > Save As.

This issue is not reproducible in ICF 3.0 and above.

ADDITIONAL INFORMATION

CRI-2155

id99882, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.