Error "Volume is incorrect. Please match the loop volume during configuration. 0 μL" with Empower 3/Agilent 6890 GC/G1888 - WKB99808
Article number: 99808
SYMPTOMS
- "Volume is incorrect. Please match the loop volume during configuration. 0 μL" error message appears and injection is not performed
ENVIRONMENT
- Empower 3
- Agilent 6890 GC
- G1888A Headspace Sampler
- ICF 3.1
CAUSE
The loop size on the Preconfiguration screen of G1888A is 0 µL.
FIX or WORKAROUND
- Click "Upload from instrument" on the "Configuration" tab of G1888A Preconfiguration screen, specify 1000 µL for the Loop Size, and click OK.
ADDITIONAL INFORMATION
id99808, 6890A/+GC, 6890N GC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP