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Empower 3 - "Unable to write remote file" error found in recover.log? - WKB96228

Article number: 96228

SYMPTOMS

  • Empower LACE/32 recover.log error "Unable to write remote file"
  • Data starts buffering for no apparent reason

ENVIRONMENT

  • Empower 3

CAUSE

The LAC/E32 is no longer a part of the Empower domain, even though it appears to be.

FIX or WORKAROUND

  1. Rejoin the Empower domain.
  2. Reboot the LACE/32.
  3. Make a blank injection to upload the buffered data, or wait 10 minutes for the next recovery sweep.

ADDITIONAL INFORMATION

 

id96228, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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