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How can I reset an Empower System account password? - WKB9583

Article number: 9583

OBJECTIVE or GOAL

Reset the Empower System account password

ENVIRONMENT

  • Empower 1, 2, 3

PROCEDURE

  1. Use another admin account in the Empower Configuration Manager to reset the locked account.
  2. If there is no other admin account available, contact Waters Technical Service.
  3. Have a remote Internet connection available to the computer that hosts the Empower database. (See also: KCS 8140.)

ADDITIONAL INFORMATION

 

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