Communication issue with Agilent 1100, VWD, and Empower - WKB9206
Article number: 9206
SYMPTOMS
- In the Run Samples window, the A1100 icons are unavailable
- Restarting does not resolve the issue
- Deleting and recreating new system and instrument method does not work
- Node properties status = No for instruments
- IP address on the status page says 0.0.0.0. and BootP when connected via handheld controller
ENVIRONMENT
- Agilent 1100
- VWD
- Empower 3
CAUSE
Dip switch not configured correctly.
FIX or WORKAROUND
- On the back of the VWD detector, only switch 5 needs to be up. The rest should be down.
- Restart instrument and LAC/E.
ADDITIONAL INFORMATION
Please see attached Empower A1100 1100 Ethernet Configuration Instructions Document number 716001262, page 4 of 13.
Empower_A1100_1100_Ethernet_Configuration_Instructions_716001262.pdf
id9206, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP