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Instrumentserver.exe crash referencing mcf100.dll as the faulting module in event logs of an Empower LAC/E - WKB92107

Article number: 92107

SYMPTOMS

  • Instrumentserver.exe crash referencing mcf100.dll as the faulting module in event logs of an Empower LAC/E
  • Ongoing acquisition fails

ENVIRONMENT

  • Empower 3

CAUSE

Unknown at this time

FIX or WORKAROUND

Reboot the LAC/E or restart the Waters Service to ensure that Instrumentserver.exe restarts properly.

ADDITIONAL INFORMATION

Contact Waters Support if this error presents itself frequently.

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