Instrumentserver.exe crash referencing mcf100.dll as the faulting module in event logs of an Empower LAC/E - WKB92107
Article number: 92107
SYMPTOMS
- Instrumentserver.exe crash referencing mcf100.dll as the faulting module in event logs of an Empower LAC/E
- Ongoing acquisition fails
ENVIRONMENT
- Empower 3
CAUSE
Unknown at this time
FIX or WORKAROUND
Reboot the LAC/E or restart the Waters Service to ensure that Instrumentserver.exe restarts properly.
ADDITIONAL INFORMATION
Contact Waters Support if this error presents itself frequently.
id92107, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP