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Waters

Squished lettering in Empower reports - WKB9061

Article number: 9061

SYMPTOMS

  • Letters are squished together and difficult to read

ENVIRONMENT

  • Empower 3 Personal

CAUSE

A user accessed Empower Personal using Remote Desktop on a host computer. The monitor resolution is too high on the host

FIX or WORKAROUND

Lower the monitor resolution of the host computer to match the one on the computer you are accessing. For example, change from 1920x1080 to 1024x768.

ADDITIONAL INFORMATION

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