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Why is the Empower hot backup process taking twice as long as normal to complete? - WKB90633

Article number: 90633

SYMPTOMS

  • Slow database backup process

ENVIRONMENT

  • Empower database hot backup

CAUSE

Antivirus Malwarebytes software is slowing down the backup process, or server resources are low.

FIX or WORKAROUND

  1. Disable or reconfigure/reinstall the Antivirus Malwarebytes software.
  2. Reboot the server to free up resources.

ADDITIONAL INFORMATION

 

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