Error: Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now? - WKB89753
Article number: 89753
SYMPTOMS
- Cannot preview the results in Preview Publisher
- Received error:
- Printers are installed
ENVIRONMENT
- Empower 3 Enterprise
- Citrix Server
CAUSE
The Print Spooler service is not running.
FIX or WORKAROUND
Go to services and start the Print Spooler services.
ADDITIONAL INFORMATION
id89753, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP