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Error: Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now? - WKB89753

Article number: 89753

SYMPTOMS

  • Cannot preview the results in Preview Publisher
  • Received error:  clipboard_ec19eae77b784291443c9aac004ef402c.png
  • Printers are installed

ENVIRONMENT

  • Empower 3 Enterprise
  • Citrix Server

CAUSE

The Print Spooler service is not running.

FIX or WORKAROUND

Go to services and start the Print Spooler services.

ADDITIONAL INFORMATION

 

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