Amount is not calculated for sample in Empower - WKB86599

SYMPTOMS

• Amount is not calculated for sample in Empower
• Internal standard

ENVIRONMENT

• Empower 3
• Empower 3 Personal
• Empower 3 Workgroup
• Empower 3 Enterprise

CAUSE

Peak codes:

• Q8 (Problem calculating amount or concentration, negative value calculated)
• Q10 (Amount or concentration is less than calculated value of lowest point in the calibration curve)

FIX or WORKAROUND

There is no fix. A new calibration curve must be created to include the low response of the sample.

ADDITIONAL INFORMATION

Area Ratio = (Response of Component/Response of Standard) * Amount of Standard