Skip to main content
Waters

Missing calibration curve points from calibration curve in Empower - WKB86605

Article number: 86605

SYMPTOMS

  • Missing a calibration curve point from calibration curve, rest of the points are present
  • Sample type is labeled as standard

ENVIRONMENT

  • Empower 3 Feature Release 4

CAUSE

Component editor missing the amount / concentration 

FIX or WORKAROUND

  1. Go to Alter Sample 
  2. Click on Edit Amounts
  3. Enter the right value in the component editor
  4. Save Alter Sample
  5. Reprocess standards

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.