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What does the error message "Ethernet Port Command Errors" from the Agilent 6890 GC with an Agilent G1888 Headspace Sampler in Empowers Message Center mean? - WKB8633

Article number: 8633

ENVIRONMENT

  • Empower 3
  • Agilent 6890
  • Agilent G1888
  • Headspace

ANSWER

There is a defect associated with this error PCS 43359

An Agilent GC headspace system with a 6890 GC and a G1888A HS generates intermittent instrument failures with an "Ethernet port command error" message. This error message indicates that the headspace sampler LAN hardware must be updated by Agilent.

Refer to Agilent service note G1888A-021 for more information.

ADDITIONAL INFORMATION

See article WKB97285 on Headspace Sample preparation

id8633, 6890A/+GC, 6890N GC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HEADSPACE, SUP

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