"Failed to establish a COM connection" message when trying to open a Run Samples window for a system on a LAC/E 32 node - WKB86194
Article number: 86194
SYMPTOMS
- "Failed to establish a COM connection" message when trying to open a Run Samples window for a system on a LAC/E 32 node
- "Failed to establish a COM connection" message when trying to open node properties for the affected node.
- WatersService is running
- Can ping the node by name from the Empower client being used
ENVIRONMENT
- Empower 3
CAUSE
Unknown
FIX or WORKAROUND
Reboot the affected node.
ADDITIONAL INFORMATION
id86194, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP