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Why is my Empower 3 cold backup or hot backup not completing? - WKB8274

Article number: 8274

SYMPTOMS

  • The backup script is started by the Windows task scheduler, but the backup job fails to complete.

ENVIRONMENT

  • Empower 3 Enterprise or Workgroup upgrade

CAUSE


When you do an upgrade from Empower 3 FR2 to FR3, it changes the Oracle home directory from D:\Empower\Oracle\Oracle11g_2 to D:\Empower\Oracle\Oracle11g_4.

FIX or WORKAROUND

  1. Change the parameters in the task scheduler to match the new directory name.

ADDITIONAL INFORMATION

 

id8274, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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