Why is my Empower 3 cold backup or hot backup not completing? - WKB8274
Article number: 8274
SYMPTOMS
- The backup script is started by the Windows task scheduler, but the backup job fails to complete.
ENVIRONMENT
- Empower 3 Enterprise or Workgroup upgrade
CAUSE
When you do an upgrade from Empower 3 FR2 to FR3, it changes the Oracle home directory from D:\Empower\Oracle\Oracle11g_2 to D:\Empower\Oracle\Oracle11g_4.
FIX or WORKAROUND
- Change the parameters in the task scheduler to match the new directory name.
ADDITIONAL INFORMATION
id8274, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP