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Shimadzu GC records chromatogram that is shorter than the set run time - WKB79844

Article number: 79844

SYMPTOMS

  • Customer reports run times of 18.991316, 18.99664 minutes when 19.0 minutes is set for run time with a Shimadzu GC-2014 system

ENVIRONMENT

  • Empower 3
  • Shimadzu GC Control Version 3.00 Service Pack 1

CAUSE

This issue is under investigation. 

PCS  56116

FIX or WORKAROUND

  1. Slightly increase the run time. Correction could be in seconds or tenths of a minute. 

ADDITIONAL INFORMATION

 

id79844, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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