- No errors in message center
- Free Project tablespace ~147MB
- Same issue with all users
- Can produce result when performing manual processing
- Background processing yielding no result set
Processing column in sample set method was set to 'Don't process or report' for all rows
FIX or WORKAROUND
On Empower login window click on Browse Project then select project.
In the Project window, highlight sample set right click and click on Alter Sample
In the Alter sample window , check under the processing column, set the processing column to Normal
Click on File then click on Save then exit alter sample window
Reprocess Sample Set using background processing
Alternatively,one can also use the Sample Set method wizard before running the samples .Sample Set method wizard can be found by clicking on File in the Project window then click on New and then choose "Sample Set Method" which will set the processing column automatically based on the location of standards.
To check the Free Tablespace - Close out of project . Click on Configure the System , highlight the Project name, right click and click on "Properties". Look for Quota and Free values. If Free space is about 10MB or less Quota needs to be increased to save results.