Alliance 2695 will not inject, instrument failure observed in Empower - WKB7868
Article number: 7868
SYMPTOMS
- 2695 Alliance will not inject
- Instrument failure @ IEEE (xx) observed
- BusLace status shows "OK" in Node Properties
- All IEEE instruments show OK? "NO" in the node properties
- Ethernet system connects without issue
ENVIRONMENT
- Empower Enterprise
- Empower Personal
- Waters Alliance HPLC
- Alliance Separations Module 2690/2695/e2695
- 2487 Dual Wavelength Absorbance Detector
CAUSE
Instruments were powered-on after the LAC/E or after the computer for Empower Personal
FIX or WORKAROUND
- Reboot the LAC/E or the computer
ADDITIONAL INFORMATION
id7868, 2487, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP