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Empower acquisition client error when remoting in from another client - Failed to establish a COM connection - WKB7841

Article number: 7841

SYMPTOMS

  • Empower acquisition client error when connecting from another client - Failed to establish a COM connection.
  • Error can occur when connecting to run samples

ENVIRONMENT

  • Empower
  • Enterprise or Workgroup

CAUSE

Windows Firewall blocking communication from remote client.

FIX or WORKAROUND

  1. Disable Windows firewall service if not required.

ADDITIONAL INFORMATION

 

comms

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