Empower acquisition client error when remoting in from another client - Failed to establish a COM connection - WKB7841
Article number: 7841
SYMPTOMS
- Empower acquisition client error when connecting from another client or LACE/32- Failed to establish a COM connection.
- Error can occur when connecting to run samples
ENVIRONMENT
- Empower
- Enterprise or Workgroup
CAUSE
Windows Firewall blocking communication from remote client.
FIX or WORKAROUND
- Disable Windows firewall service if not required.
ADDITIONAL INFORMATION
Firewall rules may block communications by computer name and IP address