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Empower 2 acquisition client error when remoting in from another client - Failed to establish a COM connection - WKB7841

Article number: 7841

SYMPTOMS

  • Empower 2 acquisition client error when remoting in from another client - Failed to establish a COM connection.

ENVIRONMENT

  • Empower 2 acquisition client error when remoting in from another client

CAUSE

Windows Firewall blocking communication from remote client.

FIX or WORKAROUND

  1. Disable Windows firewall service if not required.

ADDITIONAL INFORMATION

 

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