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System Idle - Instrument Failure displayed in Breeze2 Software - WKB7680

Article number: 7680

SYMPTOMS

  • System Idle - Instrument Failure
  • Unable to connect to the system after rebooting
  • Unable to ping the Instrument LAN card

ENVIRONMENT

  • Breeze 2
  • 2707 Autosampler
  • 2414 Refractive Index (RI) Detector
  • Pump Control Module (PCM)

CAUSE

Instrument LAN card failed

FIX or WORKAROUND

  1. Replace card.
  2. Go to the LAN adaptor settings:  Control Panel/Network and Sharing Center/Change Adapter Settings/Select Instrument LAN, highlight, right-click, and select Properties/Select Internet Protocol Version 4 (TCP/IPv4)/Select Properties.
  3. Set to use the following IP Address 192.168.0.1.

ADDITIONAL INFORMATION

 

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