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Empower error: The file samplelistinterface.txt could not be opened - WKB758

Article number: 758

SYMPTOMS

  • Starting an Empower run and getting a pop-up error after the normal message that says: "Preparing for injection" and the instrument begins to setup.
  • The error is - The file samplelistinterface.txt could not be opened. Confirm that the file exists and is not read only.
  • Clicking OK causes a second error message that says: "The file could not be opened".

ENVIRONMENT

  • Empower
  • SQD
  • Personal Workstation

CAUSE

Unknown

FIX or WORKAROUND

Cold start the Empower Personal Workstation and try the run again.

ADDITIONAL INFORMATION

 

EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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