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Loss of communication with ACQUITY in Empower 3 when PC goes to sleep - WKB74357

Article number: 74357

SYMPTOMS

  • Communication is lost whenever PC goes to sleep

ENVIRONMENT

  • Empower 3
  • Windows 10

CAUSE

The DHCP server loses communication with the ACQUITY stack when the computer goes to sleep.

FIX or WORKAROUND

Turn off SLEEP mode in the power management settings of the computer.

ADDITIONAL INFORMATION

 

id74357, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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