Empower Toolkit application does not recognize fields when run on an Empower node that is not installed as English - WKB71971
Article number: 71971
SYMPTOMS
- Empower Toolkit application does not recognize field names when run on Empower installed as Chinese
ENVIRONMENT
- Empower 3 installed as Chinese, Japanese, or Korean
- Empower Toolkit application
CAUSE
- Empower translates field names into the language for which Empower is installed on the node where it is being run.
- When running a non-English version of Empower, a Toolkit application may not work properly when comparing English field names in the Toolkit application to the field name retrieved from a non-English Empower node running Toolkit.
FIX or WORKAROUND
- Field names should not be hard coded as English in a Toolkit application if they are expected to be used for comparison on an Empower node that is not English.
- Field name comparison should be done based on finding the correct field in the fields list based on the field's resource ID and/or its index in the list of fields.
ADDITIONAL INFORMATION
Empower can be installed as English, Chinese, Japanese, or Korean.
