Run Samples freezes when trying to set up an instrument method in Empower - WKB71895

SYMPTOMS

• Run Samples freezes when trying to set up an instrument method
• Preconfiguration matches the Agilent 1260 physical configuration
• Method resolution errors appear in the message center
• A new instrument method sets up successfully in Run Samples

ENVIRONMENT

• Empower 3 
• Agilent 1260 Infinity LC
• Agilent Instrument Control Framework
• 2695 Separations Module

CAUSE

The instrument method in use was created with a different detector

The instrument method must match the instrument configuration.

FIX or WORKAROUND

Create a new instrument method with the correct components.

ADDITIONAL INFORMATION