What causes the Empower Shimadzu control panel error - "The shimadzu instrument service is unavailable now"? - WKB67213
Article number: 67213
SYMPTOMS
Getting an Empower Run Samples Shimadzu control panel error - "The Shimadzu instrument service is unavailable now."
ENVIRONMENT
- Empower 3
- Shimadzu LC2030
CAUSE
Instrument previously configured in the system was not scanning and status was no.
FIX or WORKAROUND
- Re-establish connectivity to the instrument and add the scanning instrument into the chromatographic system and remove any non-scanning instrument from the system.
ADDITIONAL INFORMATION
id67213, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP