Date acquired is later than the date processed in Empower - WKB67015
Article number: 67015
SYMPTOMS
- Date Processed is prior to Date Acquired
When a sample set is processed before it acquires, results have no integration
To reproduce
- Create a sample set with the method set linked with a processing method
- Start the sample set.
- When the Run sample status for the injection shows as "Waiting for Injection", process the sample set using method set (right-click > Process > Using Method set)
- View the sample set as results and open the results. It will show as Data missing (Expected)
- The message center will show as "SampleSet xxx is empty. No result set is produced for this processing job." and "No results produced for this processing job." (Expected)
- Wait for the injection to complete.
- Now, if we go for sample set > View as results and open the result, it will show the unprocessed data where previously it was Data missing
-
When we track down the link:
Data acquired will show, for example, 25/04/2019 10:48:14 EST, whereas result shows Processed on 25/04/2019 10:33:06 EST
ENVIRONMENT
- Empower 3
- Citrix
CAUSE
Processing or attempting to process the sample set before it is acquired.
FIX or WORKAROUND
Issue is fixed Empower 3 SR 3.
ADDITIONAL INFORMATION
Defect CRI-645 in JIRA
id67015, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP