"Bad data" error message in Empower - WKB65008
Article number: 65008
SYMPTOMS
- Runs stop collecting
- "Bad Data" error appears in the Empower message center
ENVIRONMENT
- Empower 3 Personal
- Alliance e2695 Separations Module
- 2998 Photodiode Array Detector
CAUSE
Projects are backing up in Empower at the same time that the sample set is running.
FIX or WORKAROUND
Schedule a time for project backup when the instruments are not actively collecting data.
ADDITIONAL INFORMATION
id65008, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP