"Bad data" error message in Empower - WKB65008
Article number: 65008
SYMPTOMS
- Runs stop collecting
- "Bad Data" error appears in the Empower message center
ENVIRONMENT
- Empower 3 Personal
- Alliance e2695 Separations Module
- 2998 Photodiode Array Detector
CAUSE
Projects are backing up in Empower at the same time that the sample set is running.
FIX or WORKAROUND
Schedule a time for project backup when the instruments are not actively collecting data.
ADDITIONAL INFORMATION
id65008, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2998, 2998B, 2998SFC, A-10PDA, A-10SSM, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP