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Waters

"Bad data" error message in Empower - WKB65008

Article number: 65008

SYMPTOMS

  • Runs stop collecting
  • "Bad Data" error appears in the Empower message center

ENVIRONMENT

  • Empower 3 Personal
  • Alliance e2695 Separations Module
  • 2998 Photodiode Array Detector

CAUSE

Projects are backing up in Empower at the same time that the sample set is running.

FIX or WORKAROUND

Schedule a time for project backup when the instruments are not actively collecting data.

ADDITIONAL INFORMATION

 

id65008, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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