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Instrument failure and method setup error with Agilent GC - WKB64931

Article number: 64931

SYMPTOMS

  • Agilent GC shows an instrument failure error when trying to load a method in Empower
  • In the message center appears "Could not get control of Agilent 7890B, already controlled by PGCMS"
  • The Agilent GC was previously used with a MS detector

ENVIRONMENT

  • Agilent GC
  • Empower

CAUSE

The MS detector was not removed before using the Agilent GC with a FID detector

FIX or WORKAROUND

  1. Remove the MS system from the Agilent GC configuration.
  2. Exit from ChemStation.

ADDITIONAL INFORMATION

 

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