ICF-based Agilent GC systems do not consume Agilent GC licenses in Empower - WKB64686
Article number: 64686
SYMPTOMS
- Agilent GCs created under ICF as AgGC systems do not consume Agilent GC licenses as shown in System Monitor in Empower
- An unlimited number of ICF-based Agilent GCs can be brought online, as long as at least one Agilent GC license is installed
- System monitor shows 0/X Agilent GC Licenses Used/Available
ENVIRONMENT
- Empower 3 FR4
- Empower 3 FR5 SR4
- ICF Support v3.0
- ICF Support v3.1
- ICF Support v3.2
- ICF 2.6 Update 2
CAUSE
This issue is documented as a defect in CRI-550.
FIX or WORKAROUND
This issue has fixed in Empower 3.6.0
ADDITIONAL INFORMATION
id64686, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP