Are there end-of-support dates for Empower 3? - WKB63260

ENVIRONMENT

• Empower 3
• Empower 2
• Empower 1

ANSWER

Because support status changes over time, it is best to reach out to your field representative or open a support ticket to determine product support status and discuss the implication to your organization.

As of January 2025:

• Mainstream Support: Empower 3.7.0 through version 3.8.1
• Sustaining Support:  Empower 3 Service Release 5 through Empower 3.6.1
• Limited Support:  Empower 3 Feature Release 4 through Service Release 4
• Obsolete: all versions prior to Empower 3 Feature Release 4

ADDITIONAL INFORMATION

Please check the Software Support Status Change letter for details of the support statuses.

What are the upgrade paths for Empower 3?