Injections mismatch in a sample set, "Oracle Fetch error with schema" in message center in Empower - WKB54023
Article number: 54023
SYMPTOMS
- Sample set contains extra injection for a vial with Injection ID=0
- Message center shows error "Oracle Fetch error with schema W_FTO2QC_AMC_OCTOBER18_000 trying to get next valid ID, ID returning = 0"
- Backup and restoration of a sample set from this project does not reflect the additional injection; only the live project displays the additional injection
ENVIRONMENT
- Empower 3 SR1
- Agilent LC
- Agilent LC - 2.1.13.0404
- Agilent LC Control Software - 1.06.1007
CAUSE
Unknown
FIX or WORKAROUND
Upgrade to the latest version of Empower.
ADDITIONAL INFORMATION
PCS #56667 submitted in tracker database.
id54023,