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Waters

Injections mismatch in a sample set, "Oracle Fetch error with schema" in message center in Empower - WKB54023

Article number: 54023

SYMPTOMS

  • Sample set contains extra injection for a vial with Injection ID=0
  • Message center shows error "Oracle Fetch error with schema W_FTO2QC_AMC_OCTOBER18_000 trying to get next valid ID, ID returning = 0"
  • Backup and restoration of a sample set from this project does not reflect the additional injection; only the live project displays the additional injection

ENVIRONMENT

  • Empower 3 SR1
  • Agilent LC
  • Agilent LC - 2.1.13.0404
  • Agilent LC Control Software - 1.06.1007

CAUSE

Unknown

FIX or WORKAROUND

Upgrade to the latest version of Empower.

ADDITIONAL INFORMATION

PCS #56667 submitted in tracker database.

id54023,

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