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Unknown channels are collecting using Agilent Intuvo 9000 GC with Empower 3 - WKB51317

Article number: 51317

SYMPTOMS

  • Running a sample set with more than one injection per line times out at the start of the second injection
  • Multiple unknown channels are collecting for the second injection of the line in the sample set
  • Stopping the sample set and restarting it at the second injection of the line brings the same result: the injection runs as normal, but then when going to the next injection of the line in the sample set, it times out, resulting in unknown channels

ENVIRONMENT

  • Empower 3 Feature Release 4
  • Agilent Instrument Control Framework (ICF) 3.0
  • Agilent Instrument Control Framework (ICF) Update A02.05
  • Agilent Intuvo 9000 GC

CAUSE

Defect (PCS #56603)

FIX or WORKAROUND

Include only one injection per line of the sample set.

ADDITIONAL INFORMATION

 

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