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Error: oci.dll file not found (in Empower 3) - WKB5130

Article number: 5130

SYMPTOMS

  • Cannot uninstall Empower
  • Error: oci.dll file not found

ENVIRONMENT

  • Empower

CAUSE

The installation of Empower was interrupted.

FIX or WORKAROUND

  1. Uninstall any ICOPs, note that the error may reoccur on each module uninstall, continue through error messages . Reboot PC and retry uninstall of Empower.
  2. If error persists reinstall Windows and Empower.

ADDITIONAL INFORMATION

 

EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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