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User type mismatch in Empower audit trail - WKB5056

Article number: 5056

SYMPTOMS

  • The audit trail shows a user having multiple user types

ENVIRONMENT

  • Empower

CAUSE

Project Property Access has the Group User Type and the World User Type set to something other than "User's Own Type" (default).

FIX or WORKAROUND

  1. Go to the Configuration Manager.
  2. Highlight the project.
  3. Right-click and select Properties.
  4. In the Access tab is the User Type for that particular project.
  5. Set the Group User Type and the World User Type to the desired setting. "User's Own Type" is the default.
  6. If the user type is set to something other than the default, it will override the user's own type when accessing the project.
  7. The audit trail shows the user type based on the set Project Access type.

ADDITIONAL INFORMATION

 

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