User type mismatch in Empower Project Audit Trail & top of the Project Window- WKB5056
Article number: 5056
SYMPTOMS
- The Project Audit Trail shows a user having multiple user types.
- User Type mismatch on top of the Project Window.
- For Example: If User logged in to Empower as 'Analyst' and opened a project then User Type on top of the Project Window is showing as 'Chemist' instead of 'Analyst'.
ENVIRONMENT
- Empower 3
- Empower 3 Personal
- Empower 3 Workgroup
- Empower 3 Enterprise
CAUSE
Project Property Access has the Group User Type and the World User Type set to something other than "User's Own Type" (default).
FIX or WORKAROUND
- Go to the Configuration Manager.
- Highlight the project.
- Right-click and select Properties.
- In the Access tab is the User Type for that particular project.
- Set the Group User Type and the World User Type to the desired setting. "User's Own Type" is the default.
- If the user type is set to something other than the default, it will override the user's own type when accessing the project.
- The Project Audit trail and Project window will show the user type based on the set Project Access type.
ADDITIONAL INFORMATION
CRI-5016 Raised for this issue and it will be fixed in Empower 3.8.0
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