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Waters

User type mismatch in Empower Project Audit Trail & top of the Project Window- WKB5056

Article number: 5056

SYMPTOMS

  • The Project Audit Trail shows a user having multiple user types.
  • User Type mismatch on top of the Project Window.
  • For Example: If User logged in to Empower as 'Analyst' and opened a project then User Type on top of the Project Window is showing as 'Chemist' instead of 'Analyst'.

ENVIRONMENT

  • Empower 3
  • Empower 3 Personal
  • Empower 3 Workgroup
  • Empower 3 Enterprise

CAUSE

Project Property Access has the Group User Type and the World User Type set to something other than "User's Own Type" (default).

FIX or WORKAROUND

  1. Go to the Configuration Manager.
  2. Highlight the project.
  3. Right-click and select Properties.
  4. In the Access tab is the User Type for that particular project.
  5. Set the Group User Type and the World User Type to the desired setting. "User's Own Type" is the default.
  6. If the user type is set to something other than the default, it will override the user's own type when accessing the project.
  7. The Project Audit trail and Project window will show the user type based on the set Project Access type.

ADDITIONAL INFORMATION

CRI-5016 Raised for this issue and it will be fixed in Empower 3.8.0

id5056, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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