Breeze 2 or Empower instrument failure when trying to start an injection - WKB50285
Article number: 50285
SYMPTOMS
- Instrument failure when trying to start an injection
ENVIRONMENT
- Breeze 2
- Empower
- 1515
- 2489
- ACQUITY
CAUSE
Communication failure with the system
FIX or WORKAROUND
- Power-off the instruments.
- Restart the PC.
- Let Windows initialize.
- Power-up the instruments.
- Let the instruments completely initialize.
- Open Breeze 2 or Empower software.
- Make an injection.
ADDITIONAL INFORMATION