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Empower "abort and continue to next line" function is not working with Agilent ICF Support 3.0 - WKB46888

Article number: 46888

SYMPTOMS

  • During an acquisition, when a user selects "abort and continue to next line", Empower does not continue to the next injection, and an instrument failure message appears

  •  Message in the message center and the diagnostic log: "Starting analysis aborted via CAN"

ENVIRONMENT

  • Empower 3
  • Agilent ICF Support 3.0
  • Agilent ICF Support 3.1
  • Agilent ICF A02.04

CAUSE

Unknown. This issue was opened as defect PCS 56518.

FIX or WORKAROUND

This issue was fixed in ICF v3.2.

ADDITIONAL INFORMATION

EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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