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Instrument failure when setting up an injection on an Agilent GC - WKB45984

Article number: 45984

SYMPTOMS

  • GC with Headspace was just qualified
  • Instrument failure observed when trying to set up an injection
  • No other errors are observed

ENVIRONMENT

  • Agilent 7890 GC
  • Agilent Headspace 7697A
  • Agilent Instrument Control Framework (ICF) v3.0

CAUSE

The GC configuration changed.

FIX or WORKAROUND

  1. With ICF v3.0, you must scan and save the configuration of the GC when the configuration of the instrument changes.

ADDITIONAL INFORMATION

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