Error when creating or opening an instrument method in Empower: InEditor MFC Application has stopped working" - WKB45558
Article number: 45558
SYMPTOMS
- Error message "InEditor MFC Application has stopped working" appears when customer tries to create a new instrument method or modify an old one
- Uninstallation and reinstallation of drivers does not resolve
- Regional settings per KCS 14093 look good
ENVIRONMENT
- Empower 3
- ACQUITY UPLC
- ACQUITY UPLC PDA
CAUSE
Windows issue as determined by IT
FIX or WORKAROUND
- Switch to another PC.
ADDITIONAL INFORMATION