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Waters

InEditor MFC Application has stopped working - WKB14093

Article number: 14093

SYMPTOMS

  • Error message "InEditor MFC Application has stopped working" when customer tries to create a new instrument method or modify an old one
  • clipboard_e3733ec9a95ecf25315336ef7d53f1c5d.png

ENVIRONMENT

  • Empower 3 FR3, FR5
  • ACQUITY UPLC H-Class

CAUSE

Regional settings.

FIX or WORKAROUND

  1. Inspect the regional settings and put it in English format with "." for decimal symbol.
  2. clipboard_e3c9463dda783d229072a8ab66e4ff3fa.png
  3. clipboard_e4b8a8a44c0c8d98000da1b99534d5c85.png

ADDITIONAL INFORMATION

 

id14093, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, UPBINARY, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

 

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