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Agilent LC error during inject start: Starting analysis aborted via CAN - WKB44607

Article number: 44607

SYMPTOMS

  •  Agilent LC error during inject start: Starting analysis aborted via CAN

ENVIRONMENT

  • Empower 3
  • Empower 2

CAUSE

No appropriate Agilent plates are defined in Empower software.

FIX or WORKAROUND

  1. In Configuration Manager/Plate Types, check if appropriate plates that you want to use for samples are defined for Agilent Autosampler.
  2. If you are missing a correct plate type (for example, Agilent Plate Type 66VialTray), import the plate type from the TXT file available in the Agilent LCF installation package, directory AgilentPlatesForImport.
  3. In the Run Samples window, use the Plates button to define the vial positions for samples.

ADDITIONAL INFORMATION

 

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