- Empower users notice slow performance after selecting a chromatographic system and getting a message saying "Checking System Usage"
- Empower 3
- 2 Citrix servers (no regular restart frequency)
An auxiliary process running on one of the Citrix servers is using excessive CPU resources.
FIX or WORKAROUND
- End the unnecessary auxiliary process seen in Windows Task Manager manually or by restarting the Citrix server.