Error message - Instrument Failure in Empower - WKB447
Article number: 447
SYMPTOMS
- Message center shows instrument failure.
- No other messages.
ENVIRONMENT
- Empower 2
- Empower 3
- Alliance HPLC System
- 2695 Separations Module
- 2489 UV/Vis Detector
CAUSE
A 2475 detector is listed in the Empower "System Properties", but there is no 2475 detector physically connected to the system.
FIX or WORKAROUND
- Delete 2475 from the Instrument method, and then save method.
- Recreate new system without the 2475, and then save method.
- Reboot instruments and computer.
ADDITIONAL INFORMATION
id447, 2489, 2489B, 2489SFC, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, A-10UV, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP