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Exported Empower file is missing data - WKB3906

Article number: 3906

SYMPTOMS

  • A file created by the Empower export method does not contain all of the requested data

ENVIRONMENT

  • Empower
  • Empower 2
  • Empower 3

CAUSE

Raw data (injections or channels) was being exported by a method that is designed to use processed data.

FIX or WORKAROUND

  1. For this type of export method, a Result must be exported in order to generate the correct data in the exported file.

ADDITIONAL INFORMATION

Export methods that contain fields such as Area and Height can only get that type of information from a Result. An Injection or Channel does not contain that information, so neither does the exported file.


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