Skip to main content
Waters

Spectrum index plots group contains information that does not match the data reported in Empower - WKB3878

Article number: 3878

SYMPTOMS

  • Acquire PDA and MS data
  • Run and report data
  • Report displays error message for PDA data, and no plot appears
  • MS spectrum index report is OK

ENVIRONMENT

  • Empower
  • ACQUITY PDA
  • ACQUITY TQD

CAUSE

The PDA data acquired was single-wavelength 2D data; the spectrum index report uses 3D data.

FIX or WORKAROUND

  1. Edit the instrument method to acquire 3D data.
  2. Run and report.

ADDITIONAL INFORMATION

 

EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, TQD, TQDIVD, UPAPDA, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA

Not able to find a solution? Click here to request help.