Retention Time and Retention Time Ratio fields are missing in reports copied to new projects in Empower - WKB31389
Article number: 31389
SYMPTOMS
- Retention Time and Retention Time Ratio fields are missing in reports copied to a newly created project
- Old projects display retention time and retention time ratio correctly
- Fields are also missing in Review
- Migration time is displayed in Review
ENVIRONMENT
- Empower 3
CAUSE
CE/CIA option is enabled in the project. This changes retention time fields to migration time fields.
FIX or WORKAROUND
- Disable the CE/CIA option in the project properties. Retention time will appear in the review window as well as in the report.
ADDITIONAL INFORMATION
id31389, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP