Retention Time and Retention Time Ratio fields are missing in reports copied to new projects in Empower - WKB31389
Article number: 31389
SYMPTOMS
- Retention Time and Retention Time Ratio fields are missing in reports copied to a newly created project
- Old projects display retention time and retention time ratio correctly
- Fields are also missing in Review
- Migration time is displayed in Review
ENVIRONMENT
- Empower 3
CAUSE
CE/CIA option is enabled in the project. This changes retention time fields to migration time fields.
FIX or WORKAROUND
- Disable the CE/CIA option in the project properties. Retention time will appear in the review window as well as in the report.
ADDITIONAL INFORMATION
