Shimadzu LC driver pack 4.20 gives installation error "[1638] Another version of this product is already installed. Installation of this version cannot continue" - WKB31370
Article number: 31370
SYMPTOMS
- Installation error message: [1638] Another version of this product is already installed. Installation of this version cannot continue
ENVIRONMENT
- Windows 10 Enterprise
- Shimadzu 4.20
CAUSE
Microsoft Visual 2017 C++ Redistributable is installed.
FIX or WORKAROUND
- Remove Microsoft Visual 2017 C++ Redistributable files using Add/Remove Programs.
- Run the Setup.exe for Shimadzu 4.20 Driver.
ADDITIONAL INFORMATION
PCS 56481
id31370,