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"BusLAC/E driver not loaded" in Empower node properties for BusLAC/E status - WKB30939

Article number: 30939

SYMPTOMS

  • "BusLAC/E driver not loaded" in Empower node properties for BusLAC/E status
  • Cannot communicate with IEEE instruments
  • Empower 3 computer did not previously have IEEE instruments connected 

ENVIRONMENT

  • Empower 3 
  • BusLAC/E

CAUSE

BusLAC/E driver is not loaded on the computer.

FIX or WORKAROUND

  1. Load the BusLAC/E driver. See KCS 4389 for instructions.
  2. If the BusLAC/E driver is loaded and there is still an issue, open the computer and reseat the BusLAC/E card.

ADDITIONAL INFORMATION

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