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How to rebuild the Waters Internal Queue Printer - WKB30545

Article number: 30545


Rebuild the Waters Internal Queue Printer (i.e., manually install the Empower printer "Waters Internal Queue - Do Not Use") in Empower 3 FR4 and above.


  • Empower 3 FR4 and above


  1. Open the Devices and Printers dialog box (Start > Devices and Printers).
  2. If it is listed, right-click Printer, select Delete Printer Queues, delete all the printer queues associated with that printer, and then remove the device.
  3. Open a DOS prompt (Start Type CMD, hit Enter).
  4. Navigate to C:\Empower\Bin directory.
  5. Type WatersPrintCaptureDriverInstall.exe -Install -for=Empower.
  6. After completion, close the DOS prompt.
  7. Select Start, click on Devices and Printers. Waters Internal Queue -- Do Not Use should be listed.
  8. In some cases, Waters Unifi Printer or Waters Internal Queue (Copy 1) is listed. If it is, right-click on the printer and select Delete Printer Queue. Delete all queues except Waters Internal Queue -- Do Not Use.



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